Frequently Asked Questions
Clear answers about how TickMaster works for MT4 and MT5 backtesting.
Q
Do I really get a free test?
Yes. Every new account includes 1 free backtest run (max 1 symbol, up to 1 year). Free test results are delivered via email.
Q
Are free test results stored in my dashboard?
No. Free test results are delivered by email only. Paid plans provide job history and downloads.
Q
What happens after I use the free test?
You can upgrade to a paid plan to continue running backtests.
Q
How does TickMaster work?
Create an account, upload your MT4 or MT5 EA, select symbols and date range, then run a backtest in our standardized environment. You can download a ZIP with results.
Q
Do I need MT4 or MT5 installed locally?
No. Backtests run on TickMaster infrastructure, so your local machine does not need to host the test.
Q
Does this reduce MT4 and MT5 testing issues?
Yes. TickMaster is built to reduce the typical friction of long MT4 and MT5 runs by using a controlled, standardized execution environment.
Q
What do I get after a run?
A downloadable ZIP including the main backtest outputs such as HTML report, trades CSV and metrics JSON, depending on the run and plan.
Q
What are the plan limits?
Starter includes 500 runtime minutes per month, up to 3 MT5 symbols, up to 5 years and 1 active job. Pro includes 2000 minutes, up to 5 MT5 symbols, up to 8 years and 2 active jobs. Unlimited includes fair-use runtime, up to 8 MT5 symbols, up to 10 years and 3 active jobs.
Q
Can I run multi-symbol tests?
Yes, depending on your plan limits.
Q
How are runtime minutes counted?
Runtime is counted only while your job is actually executing. Queue waiting time is not counted. Usage is measured per job, not per symbol.
Q
What does fair use mean on Unlimited?
Unlimited jobs are not hard-blocked, but queue priority drops when usage is very heavy over the last 24 hours. This keeps the platform responsive for everyone while still allowing long research runs.
Q
How long are results kept?
Trial results are delivered by email. Paid plans keep downloadable job artifacts for a limited retention window: 14 days on Starter and 30 days on Pro and Unlimited. After that, the job stays in history but old ZIP artifacts may be removed.
Q
Is my EA safe?
EAs are handled in a private workspace. We do not share your files with other users.
Q
Which markets are supported?
TickMaster currently supports a curated list of tradable symbols inside its MT4 and MT5 backtesting environment. Symbol availability depends on the platform dataset maintained by the system.
Try 1 Free Backtest
Free trial: 1 symbol, max 1 year, results via email.